The quality management system is a part of the enterprise’s general management system.
Making products competitive by quality and satisfying customers’ requirements and expectations is the Central Aim of KAMAZ PTC in the field of quality and the basis of the company’s and its employees’ financial prosperity.
This aim is formulated in KAMAZ PTC’s Quality Policy determining the underlying principles on which the company’s activity in the sphere of quality is based.
The quality management system is used as a means enabling to pursue the Quality Policy and achieve the set objects in the area of quality, and applies to all of KAMAZ PTC’s departments and Associated Companies.
KAMAZ PTC’s quality management system in the field of design, development, production and sale of trucks and chassis of trucks and buses, automotive components, spare parts and vehicle assembly sets, castings and forgings, tools and tool sets; repair and maintenance of trucks is acknowledged to meet the requirements of ISO 9001:2008 international standard (Certification Association “Russian Register”), GOST ISO 9001-2011 (ISO 9001:2008) (GOST R certification system).
KAMAZ PTC’s quality management system embraces all life-cycle stages of production: from marketing and designing to maintenance of finished vehicles purchased by customers.
The issues of quality assurance of the bought production are also regulated by KAMAZ PTC’s management system. Relations with suppliers are based on cooperation, mutually advantageous methods of approach and prompt problem-solving.
Now the quality management system is being improved by means of introduction of the requirements ISO/TS 16949 and its procedures: APQP, FMEA, MSA, SPC, PPAP.