The sales and service Department of KAMAZ PTC summed up the results of work for 2019 and outlined plans for 2020.
The Russian market of trucks with a total weight of more than 14 tons last year amounted to 63.5 thousand units (data on vehicle registrations). In 2019, KAMAZ sold 35.5 thousand trucks, of which 30.5 thousand trucks were delivered to the Russian market, and more than 5 thousand cars were exported. Among the main export markets in 2019 are Kazakhstan, Uzbekistan and Turkmenistan. In 2020, the maximum number of KAMAZ vehicles will also be delivered to these countries, while Vietnam is expected to increase its share in the structure of KAMAZ's export deliveries. During the year, the company expects to deliver more than 1,300 cars to this country.
The share of KAMAZ in the Russian market of trucks with a total weight of more than 14 tons increased comparing to 2018 and amounted to 44.2 percent. In addition, at the end of last year, the share of KAMAZ in the segment of mainline tractors increased to 23%. GAZPROM, Russian networks, ITECO – Russia, Rosneft, AM GROUP, etc. are among the major corporate clients of KAMAZ that have been actively adding vehicles based on KAMAZ chassis to their fleets in the past year.
In 2019, KAMAZ introduced its new key models to the market – the KAMAZ-54901 truck and the KAMAZ-5490 gas-diesel truck with automatic transmission. At the same time, several K5 – KAMAZ-54901 generation cars were transferred to customers for test operation, after which the manufacturer received feedback. Now the trucks are being refined taking into account the wishes of consumers. In 2020, KAMAZ plans to introduce new versions of truck tractors, some of which are currently under testing.
A lot of work has also been done to develop maintenance of KAMAZ trucks. In particular, an electronic queue was introduced to register for the service, which allowed to minimize downtime of cars waiting in the queue, time to ensure the availability of necessary spare parts and consumables, and time to configure the flow of equipment delivery. Control of routine maintenance has been significantly strengthened, the process of processing applications in the service has been simplified and accelerated, and errors in registration have been minimized. Work was carried out to repair and expand warehouses in Nizhny Novgorod, Lipetsk, Rostov-on-don, Noginsk, etc.
In accordance with the plan, KAMAZ is to sell 35,709 vehicles in 2020, of which 29,000 units will be delivered to the Russian market and 6,709 to foreign markets. It is predicted that the company's share in the Russian truck market will reach 46%.